Jira Service Management, formerly known as Jira Service Desk, is a software developed by Atlassian that provides IT service management (ITSM) and customer service functionalities. Jira was named after “Gojira”, the Japanese name for Godzilla, symbolizing its power to handle large amounts of work. we would like to use JIRA Service Desk as the IT helpdesk in our company. All incidents shall be reported in this service desk project. It is required that all incidents which can not be resolved immediately by the first level support should be handed over to the second level support. At this point it is also required that the second level
Jira. Jira is a software development tool for agile teams to plan, track, and release world-class software. Connecting Jira issues to the rest of your tools helps break down barriers and unleash the potential of your team. See documentation.
The pricing for Jira Service Desk starts at $10.00 per one-time payment. Jira Service Desk has 4 different plans: Server (Self-managed) at $10.00. Standard at $20.00 per user per month. Premium at $40.00 per user per month. Data Center (Self-managed) at $13200.00 per year. Jira Service Desk also offers a Free Plan with limited features.
Powered by Atlassian Intelligence, the virtual agent automates support interactions right from within Slack to free up agent time and deliver exceptional service at scale. Create custom intents or tap into the power of your existing knowledge base to instantly automate Tier 1 support workflows. For complex issues that need a human touch, route

Find your ideal learning or certification path with Atlassian University. Whether you have a Jira, Confluence, or Jira Service Management product role or your team is practicing agile, agile at scale, DevOps, ITSM, or another modern digital workflow practice, we’ll help you find the training courses, credentials, and certification exams that fit your needs.

Overview - Jira Service Desk Tutorial 2020Hey Guys, Anatoly here! Are you stuck with your JIRA ? Lets sit down for an hour or two, so I can unblock you!!!
\n\nis jira service desk free
Usability: Jira Service Management is user-friendly and easy to use and understand, especially with Atlassian’s free self-help resources for training and onboarding purposes. Primary Features Automation Rules: Jira Service Management can automate processes and workflows and auto-assign issues based on specified conditions.
A service desk or help desk is a virtual space where your customers can go to get support. This is typically done by setting up a simple and specific portal for the end-users, i.e., customers, to access without getting lost or confused. This is what is referred to as a customer portal, which is a website or single point of access designed to oWSW0.
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    • is jira service desk free